Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-los-ebanos-texas.primarycareaid.com! We are dedicated to delivering exceptional home care services while upholding the highest standards of data privacy and security. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, applications, services, or products. By using our platform, you agree to the terms outlined here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party services or platforms linked from our site, as they have their own privacy policies governing user data.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  • Creating an account and using our applications and services
  • Visiting our website, including viewing content or interacting with features
  • Subscribing to newsletters, receiving emails, calls, or text messages from us
  • Providing feedback, sharing product information, or engaging with social media features

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services. The types of data collected include:

  1. Account Information: User names, passwords, and account settings details.
  2. Payment Information: Credit card numbers, billing addresses, and payment history.
  3. Financial Information: Bank account details, investment portfolios (if provided), and financial transaction records.
  4. Purchase Information: Items purchased, purchase frequency, and order history.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information.
  6. Location Data: GPS coordinates and location-based services data.
  7. Feedback and Reviews: Comments, ratings, and reviews you submit to our platform.
  8. Social Media Information: Data from social media platforms when you interact with our social media features.
  9. Product Information: Details about products you view or purchase on our site.

We gather this data through direct user input, automatic tracking technologies, and third-party partnerships.

Cookies Policy

We employ cookies to enhance your browsing experience and gain insights into user behavior. Cookies are small text files stored on your device with specific functions:

  • Strictly Necessary: Essential for website functionality and navigation.
  • Preference: Remembering user preferences and settings.
  • Analytics: Tracking website usage, gathering analytics data, and improving our services.

Users can manage their cookie preferences through our Cookie Manager tool, allowing control over non-essential cookies.

Data Retention and Deletion

We adhere to legal requirements and industry best practices for data retention. We retain personal data as long as necessary for the purposes it was collected, including:

  • Providing services and fulfilling orders
  • Complying with legal obligations
  • Conducting analytics and improving our platform

Once the data is no longer needed for these purposes, we securely delete or anonymize it.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy standards.
  • Access Controls: Our systems have access controls in place to restrict unauthorized personnel from accessing sensitive data.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and content are not directed at children, and we do not knowingly collect or store personal information from minors.

Your Data Rights (Subject to Local Laws)

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data under certain circumstances.
  • Restriction: Limit our processing of your data in specific cases.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to or lodge a complaint about how we process your data.
  • Non-Discrimination: Ensure that exercising your rights does not negatively impact your interactions with us.

To exercise these rights, please contact our Data Privacy Team at your earliest convenience.

Policy Updates and Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Us

For any privacy-related inquiries, unsubscribe requests, or data protection questions, please reach out to:

We value your trust in our commitment to data privacy and security.